Notes
LUGGAGE: One soft bag per person, maximum 20 kg, is allowed. The organizing company reserves the right to refuse overweight luggage and does not accept responsibility for damaged or lost luggage or personal belongings.
SINGLE ROOMS: solo travelers are welcome; there is also the possibility of sharing a room with another person of the same sex; if a roommate is not found within a month before departure, a single supplement will be charged.
MOBILE TENT FIELD: wide and spacious tents for 2 people (2.4m x 2.4m x 1.9m) equipped with camp beds, sleeping mats, sleeping bags, and small pillows; shared toilet facilities with toilets, showers, and sinks in the equipped camping areas; shared temporary toilet and shower in non-equipped fields.
TRAVEL DOCUMENTS: Participants must ensure before departure that they have the necessary and valid documentation for entry into the countries visited during the tour.
OPTIONAL EXCURSIONS: locally, several optional activities will be proposed, operated not directly by the tour organizer - Kiboko - but by third-party operators. Some of these activities are adventurous and involve an element of risk: do not participate if you do not feel confident in facing them. During the trip, you will receive a detailed description of each activity and you can evaluate the ones that are most suitable for you. The prices indicated in the day-by-day itinerary are purely indicative. Park entrances are not included.
SMOKING: smoking is not allowed on means of transportation, in tents, in rooms, and according to the guide's instructions.
We do not have a strict age policy. Our groups are pleasantly informal, usually comprising a wide range of nationalities aged between 30 and 70, and are aimed at healthy, active participants looking for an adventure holiday. This is merely a guideline, and older or younger adventurers are accepted on request. Customers must ensure, prior to booking, that they are fit and able to complete the chosen itinerary.
HOTEL / ITINERARY, CHANGES: The organizing company reserves the right to modify the itinerary and/or the planned accommodations if required by unforeseen circumstances and if necessary for the safety and smooth continuation of the trip.
HOTEL, CHECK-IN: as a rule, rooms are assigned starting from 2-3 pm; any early check-in is at the hotel's discretion. The request for a guaranteed early assignment requires booking an extra night prior to arrival.
INTOLERANCES AND SPECIAL DIETARY REGIMES: food intolerances (allergies, celiac disease, etc.) and special dietary regimes (vegan, etc.) must be communicated at the time of booking. Special menus or treatments are not provided or guaranteed, but we will do our best to accommodate the needs of participants. Notifications made after arrival will not be taken into consideration.
LANGUAGE / GUIDE: tours have English-speaking driver / guide; for guaranteed departures in Italian, a translator is added; safaris guided by park rangers are always in English.
TIPS: not included, but practically mandatory, unless there are serious shortcomings. We recommend: €5 per day for each driver/guide and ranger, and for each participant based on satisfaction with the service received.
MEALS: not included unless specified.
PUNCTUALITY: we recommend respecting the scheduled times. No refunds are provided for services missed due to customer delays.
REFUNDS: There are no refunds for parts of the tour or excursions not carried out due to force majeure; in any case, no refund is due to the customer who decides to interrupt the trip or stay.
HEALTH / VACCINATIONS: Participants must be aware of the itinerary and their own physical ability to handle it; it is recommended to always check the Viaggiare Sicuri website for the latest updates on necessary and recommended vaccinations and prophylaxis.
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